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I have now purchased two vehicles from Ferrari of Naples and have worked with Jim Iacovina both times. Jim has a great knowledge of the brand and is a pleasure to deal with. The dealership goes to great lengths to make you feel welcome. I found them to be straight shooters that deliver on their promises. If you are in the market for a Ferrari there is no reason to look anywhere else!
Excellent customer service...
I have purchased several cars from out of state dealers, and most were positive experiences. But nothing compares to the professional service I received from Jim Iacovino at Ferrari of Naples. Every step in the process was smooth, clear and professional. Starting with my inquiry which was met with prompt and accurate responses, to the agreement on terms, completion of paperwork, coordination with my bank and shipping. Truly a world-class experience and Jim is very knowledgeable and personable. I will certainly check their inventory before making any future purchases. And I should add that I purchased a used Porsche 911, and ...
Great buying experience from admiring there inventory to purchasing to closing, Great staff.
I was looking for a high-end automobile with low milage to replace my BMW 650I Convertible. James Iacovino, Sales Rep, called me to let me know they just received a Mercedes Benz E550 Convertible with extremely low miles. It only took a few hours and Jim got what I wanted for my BMW on trade. He is a FIRST CLASS PERSON who will go the extra mile for his customers. FIVE STAR FEEDBACK toJim . . . Thanks Dave
Ferrari of Naples provided a welcoming, hassle free, and professional experience. Our sales consultant, Jim Iacovino, made the buying process so enjoyable - the unveiling of the car was a memorable experience. Magnificent dealership, unrivaled technical expertise, and a kind, courteous team.
Marisa was extremely helpful and made us feel welcome. No harassment, no push, and she was very knowledgeable. We’ll be back again
We have twin twelve year old boys who wanted to visit Ferrari before we left town on our Christmas vacation. Marissa was very kind, offered water to all of us, and let the boys look at all of the cars as long as they desired. She answered every question they asked, and was extremely patient. The showroom was beautiful and immaculate. They had an incredible array of cars on display. We were able to visit both the 2nd floor, and the auto shop where their amazing technicians do fantastic work. We were allowed to take as many photos as we ...
We took my 16-year old son to the dealership when we were on vacation. He LOVES Ferrari's! Marissa was so kind and welcoming! She offered us coffee and water, gave my son a Ferrari t-shirt, and showed us around. We will definitely come back again to visit!!!
We had a wonderful experience visiting Ferrari of Naples. They were warm and welcoming to our family. We came to look at the cars with our son and they went over the top to show him around. We are far from Ferrari owners, but it did not matter. It was like visiting a museum and it made you appreciate the cars so much more. From the sales team to those that worked on the cars, everyone was kind. We are grateful to Marisa for her wonderful hospitality. Please put this on your list for something to do while in Naples.
We were looking to get out of of the house the day of Christmas Eve and on a whim decided to pull into the Ferrari dealer with our three young boys. Even though we clearly weren’t prospective buyers, the staff was warm and friendly. They showed the boys around the cars, telling them about the different models, including the F1 and Challenge cars on premises. I think they made a couple life-long Ferrari fans.
Great customer experience by Marisa and the sales staff, extremely friendly and inviting!
very nice and welcoming staff, they let you walk around the whole place and take pictures
I am so glad my sister and I stopped in here on a whim. We wondered if we would be welcomed rolling up in our Toyota Camry rental, but it was the best decision that we made all weekend! We were not only welcomed warmly, but we were encouraged to walk about the entire facility and admire the automobiles like the works of art they are. My sis even set off one of the car alarms and they didn’t kick us out 😂. It’s not everyday one gets the opportunity to get up close and personal with an inventory ...
Beautiful amazing dealership. Marisa was very welcoming
Went there a week or two ago with my dad. It was a great experience. Staff was super nice and would love to go back again 10/10.
Took my son here when he was 14 just because it was more exciting than anywhere else he had ever been. We were given a shop tour and even had some of the sales team explain Ferrari history and show us some very nice cars even though they knew we were not buying. What an awesome experience and if I ever do buy one, it will be here!
APPRECIATION is what I am feeling for the staff , especially Marissa D ‘Alesia at @naplesferrari . So friendly and welcoming. Treated us with respect. Marissa made sure my son Justin’s Birthday trip was worth the drive there. AND… she fed us yummy Biscotti and made me tea . She made this mom super happy .😊 If you are ever in the market for iconic ⏱️… fast 💨 … beautiful 💞… sports car , make your way down to Ferrari of Naples .
Amazing place, me and my friend came to look at all of the cars and we kind of expected to not be welcomed but when we came in receptionist Marisa D’Alessio excitedly welcomed us and gave us a tour of the dealership. She was a very very nice lady, she even gave us some coffee, waters and a waffle. If you think you won’t be welcomed here don’t think that, they love people coming and enjoying the culture. Come here and you won’t be disappointed at all.
We stopped by to check out the awesome cars offered at this dealership. We had a great experience and Marisa was an excellent host.
Took my 12 year old some for a visit and had a fantastic time. We were welcomed, shown around and all of our questions were answered! Would absolutely visit again!
The most beautiful auto dealer I’ve ever visited. The building is a work of art and so are the cars inside. Staff is very friendly and even gave me a small tour of the workshop. 10/10, will be coming back whenever I’m in the area.
I want to give the Ferrari of Naples dealership a stadium full of applauses for the fabulous service I received. They are truly service professionals. They brought life back in too my Ferrari. The service shop is so spotless I would eat breakfast off the floor under my car while they repaired it.!!! Asif Iqbal I want to personally thank you for helping deal the insurance company and idiot car adjuster! Three months of communication with me, three months of me in US ARMY WAR MODE. It’s been an absolute pleasure meeting you! Emily thank your making the unveiling ...
Great place, very helpful team who really make you feel welcome. Super knowledgeable mechanics who always had an answer for any question I had. A great experience for when on vacation like me. Johnny in particular was super helpful
Ferrari of Naples is a must-see for anyone interested in exotic cars. Spread over two immaculately presented floors, this place feels special: more gallery than showroom! The collection contains new and used cars for sale, as well as a good variety of customer cars. During this, our first visit, there were two classics (including a beautiful 1965 250 California valued at around $20 million), an Enzo, all of the current mainstream models (but not the SPs on this occasion), and most of the models dating back to the 90s. The staff was very welcoming, so even if you're not in the market ...
thank you Ron for letting see your dealership and for the warm welcome thank you Ferrari family ron was telling us about all the cars. 100% recommended
The atmosphere and staff were incredible. Great place to tour and see the amazing artwork these cars are
Kid's loved looking, NO TOUCHING! Thanks 😊
Let’s start off by saying I’m too poor to buy anything there, but the hospitality and respect we were given and to allow us to walk about and look at cars was very appreciated.
Couldn't have been more helpful and polite. Highly recommend.
We were in Naples on vacation and took our ten year old son in to look around. Everyone we encountered was so kind and hospitable, specifically Marisa and Tino, and made us feel incredibly welcome! There were probably 50-60 Ferraris on site to look at. Would definitely recommend stopping by this dealership whether you’re in the market for a Ferrari or not.
Amazing cars and amazing people. The staff at the dealership were super nice and allowed my son and I to look at all the cars. If you are curious just stop in, they are all gracious and welcoming.
Beautiful car dealership
Excellent dealership. The staff went above and beyond, offering us beverages and giving us free rein of the building. Our experience couldn't have been better, and we highly recommend.
Went to the Ferrari dealership today and we were treated like family the moment we walked it made it very memorable
The dealership and it’s staff are first class. I would recommend Ferrari of Naples as a premier dealership in Florida
Very accommodating and extremely helpful. Came simply to observe and was greeted and treated more than kindly.
We were offered a bottle of water even though we weren’t there to by a car, so 5 stars it is.
Merisa and staff were exceptionally inviting, accepting, educational, joyful, friendly, and truly welcoming... I could never thank you enough... Isaiah and Alexander will never forget you or this experience! Initially we thought we would "sneak" into the parking lot just to get a peek... But a mechanic came outside to greet us and asked, "Are you going to go inside?!" I'm so grateful for you and your kindness!!!!
Marissa and the staff were incredibly friendly and inviting as our family browsed and looked at the nice cars. Her friendliness shook me to the core almost as much as the Ferrari Enzo.
Pam the receptionist was very friendly and all the cars are on the inside
One of the coolest places in SW Florida for any car enthusiast. If you're in the area I highly suggest checking out Ferrari of Naples for some of the best cars you'll ever see in person. Thanks Pat for the hospitality today!
Such a welcoming environment thank you so much to Marisa for making is feel comfortable walking through the facility it looks scary going in but trust me they really do appreciate you coming in.
The best customer service experience in my entire life!!!! My husband has been working closely with Jim on securing his dream car. From the first inquiry, Jim provided A+ service. He never missed a beat on updates and when it was time to finally see our car in person, it was mind blowing! It's rare that a company really leaves me speechless. All I can say is Jim, Ron, and the entire team at Ferrari of Naples are absolutely amazing! Best experience ever!
amazing cars and amazing customer service. the lady at the front desk was very kind.
Our Family stop in to take a look, maybe see a few nice cars. The employees were , welcoming and friendly! Allowed us to walk through and see all of their inventory! Certainly left and impression on our children, Great customer service! We appreciate being treated with respect! Respectfully Ricky
The dealership was super nice, there was plenty of inventory to view as well. James and Marisa were super helpful!
Ferrari of Naples has so many of the best Ferraris that is better than Lake Forest or LA.
Felt very welcomed! Receptionist Marisa D'alessio couldn't have been nicer in spite of the fact we were just there to look at the beautiful cars! Sales guy was very nice too. Hopefully someday.. haha
Jim Iacovino was fantastic to work with and helped me throughout the buying process. He went above and beyond in securing the in the information requested. From the moment I reached out with a brief inquiry, Jim was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Purchasing a car out of state always leaves room for doubt, but Jim made it easy and worked endlessly to help me. His attention to detail and my satisfaction was unparalleled!
We are on holiday in Naples, my 14yr son loves Ferrari, so he was super excited when he spotted the showroom. Pat on reception made us feel very welcome, offered us water and said we were allowed to walk around and take pictures. Everyone who saw us, said hello and were very pleasant and welcoming.
Terrific representatives of the Ferrari brand. The facility is beautiful and spacious. Interesting/special vehicles on display. Welcoming and hospitable team (thank you, Jim!). When often the difference is the quality of service, this dealership has the edge.
We have been to this dealership twice and both times we have been extremely impressed by the friendly customer service from Marissa taking such excellent care of us to Michael’s extensive knowledge of cars and to Nick for being so helpful and kind. This truly is a welcoming environment and has an incredible selection. Our son just had a birthday and his wish was to come here and they went above and beyond to make him feel special. We LOVE this place and the people who work here!
Richard went above and beyond to make sure everything was perfect - even was able to arrange ppf, shipping, and tag in hand with delivery!
Awesome place. Got a good tour. The staff was amazing.
Visiting Ferrari of Naples was a delight. Receptionist Pat made us feel at home and has a genuine listening ear. She was professional and a wonderful representative of your company. Jim, salesperson, took special care to answer the questions we had. He was calm, sincere and fun to talk with. An amazing establishment! Beautifully done and well kept.
Staff is friendly and WOW the cars are AMAZING! 🤩
Great place to buy some really fast cars, great workers, big environment, overall great experience
My friend and I are in town for vacation and love cars, we went to drive around the dealership and we met a serviceman who told us to go inside. Once we went in we met several very nice people and got to see some amazing cars! Great experience, I would definitely go back!
This was the best dealership experience we’ve ever had. The receptionist greeted us at the front and offered us water. She told us where all of the show cars were and allowed us to take pictures with them. We met a salesmen that was super nice and shared his experiences selling the cars. Everyone was very nice and we even bought something at the gift shop afterwards!
I went to Ferrari of Naples in search for a pre-owned Ferrari and was intrigued by the comprehensive Certified Preowned program which provided peace of mind triggering my decision to purchase. Thank you to the entire Ferrari of Naples team for being patient with me while I pondered my commitment to purchase, I’m thrilled with my car!
As a surprise to our 13 year old son, who loves Ferraris, we went to Ferrari of Naples yesterday during our annual visit to the area. We were pleasantly greeted by Marisa who showed us around. The showroom is beautiful and the staff is very friendly. The design center is fabulous! We were especially impressed with Marisa who took the time to visit with us and answer all of the questions that our son had. Thank you for a wonderful experience. We will be back.
Beautiful facility! Beautiful cars! Very helpful staff! Really made me feel welcome! Everything that should be expected from a Ferrari Dealership! Had a wonderful time!
I stopped by today just to visit, look at, and take pictures of the cars. It was a fantastic experience. The staff were incredibly friendly and even gave me a free bottle of water while I walked around. If I am going to buy a Ferrari one day, I will definitely buy it from here.
Beautiful cars great dealership great service.
Thanks to Brian responsiveness nearly 24/7 I was able to identify and secure within hours a vehicle very hard to come by with perfect history, miles and ownership. Great Team, Management and location.
I have been a customer of Ferrari of Naples for over a year, and recently purchased a vehicle from them. Paul Iacovino was instrumental in working out the deal. Everyone I have met at the dealership is knowledgeable and very helpful. I am very happy that we finally have a first class Ferrari dealership in Naples!
(Translated by Google) Great (Original) Excelente
Stopped by Ferrari of Naples and was greeted by Marisa. She showed us around the dealership and was very kind. Definitely the best dealership I have ever been too.
Marisa was really great, she made us feel so comfortable. She was very helpful and answered all of our questions.
It was amazing
Gorgeous showroom and tremendous staff.
This dealership has fantastic service. Just a great experience overall
They are passionate and knowledgeable about the cars they represent. My sales guy, Jim Iaocovino, was a pleasure to deal with.
Jim Iacovino was the gentleman I dealt with at Naples Ferrari and it was a pleasant experience. Jim was very knowledgeable and professional during his sales presentation. After receiving my new car, Jim has been helpful with any questions I have had with the vehicle. During my dealings with Jim he has become a new friend of mine, and I treasure his friendship.
My Ferrari, representative is Jim Iacovino, he was a total professional and really showed us it is all about taking care of the guest. We have been working with Jim since the brand new store opened in Naples and its just been a joy!
Jim Iacovino is my Ferrari Ambassador and treated my like family! He is the best! He helped me navigate my journey from dreaming of owning a Ferrari one day to joining the Ferrari family. The dealership is a fun place for the entire family. Marisa is always welcoming with her beautiful smile and a nice cappuccino! Highly recommend!
I had the opportunity to buy my dream car and was very nervous at first. I have to say- this was the most easy, stress free, enjoyable and fun car buying experience I have EVER had! Jim was unbelievable in assisting me with the purchase from start to finish. I will never purchase a vehicle from anyone else. He is AMAZING! Thank you so much Jim and to everyone involved in making my first dream car buying experience an absolute pleasure!
Friends of ours asked if we would give their son in a wheelchair a ride in our 488 Spider for his birthday. His favorite car in the whole world is Ferrari. We happily agreed and went to the Naples store to buy a hat or some swag for him. The receptionist donated a hat, key chain and poster and an invitation to tour the many awesome cars and facility. Thank you so much Marisa and all at Ferrari of Naples!
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